Our Team
MEET THE Heart + Sole wellness TEAM
Meet our dedicated staff that comprise the heart + sole wellness team, We are passionate about helping you achieve holistic well-being. Led by our experienced massage therapists, we are committed to providing you with personalized care and a nurturing environment to support your journey to wellness. With a focus on the power of touch, we offer a range of massage modalities, including trigger point therapy and reflexology, to help you feel your best. When we’re not tending to your wellness needs, we’re spending quality time with our own families and finding rejuvenation by the water’s edge. Get to know us, and let us guide you towards a healthier, happier you. Learn more about the heart + sole wellness team.
Elizabeth "liz" Madrid

Hello, I’m Liz, and I’d love to share a bit about my journey and what makes me tick. My passion for massage therapy was ignited back in 2011 when my mother faced a debilitating injury, leaving her reliant on pain medication just to get through the day. Witnessing her struggle, I decided to embark on a path that would alleviate her pain naturally. I enrolled in massage school, determined to make a difference in her life and in the lives of others.
As I delved into the world of massage therapy, I noticed something remarkable happening. Not only was my mother experiencing a reduction in her daily pain, but she was also regaining her posture and standing taller. It was a turning point for me, realizing the profound physical and mental impact I could have on people through the power of touch. The transformation in some of my clients was truly remarkable – you could literally see a change in the way they walked in versus how they walked out.
Among the various massage modalities I’ve explored, trigger point therapy has become a personal favorite of mine. The sensation of feeling and sometimes even witnessing the muscle being worked on release and relax is incredibly rewarding. Another aspect of my practice that I adore is reflexology; the feet hold the secrets to the body’s well-being, and I find great satisfaction in unlocking those secrets for my clients.
When I’m not immersed in the world of massage therapy or tending to never-ending laundry piles, I cherish the time I spend with my close-knit family. I’m a North Carolina native, and fortunately, all of my immediate family members live within a 45-minute radius of my house. My love for them often translates into spontaneous visits that catch them by surprise! We’re a tight-knit bunch, making it a point to gather for biweekly dinners, embark on memorable family vacations, and simply enjoy quality time together.
One of our favorite destinations is the ocean, where we relish in walks on the sandy shores, refreshing swims, adventurous kayaking sessions, and of course, indulging in delicious meals. Water holds a special place in my heart; it serves as both my calming retreat and my source of rejuvenation. After a long day spent in the water, there’s nothing quite like savoring my favorite comfort foods – corn or spaghetti. These dishes bring back cherished memories of our family “picnics” from my childhood, where we would sit on the floor, savoring pasta, and watching movies together.
In a nutshell, my journey in massage therapy began as a way to alleviate my mother’s pain, and it has since evolved into a deeply fulfilling career that allows me to touch the lives of others positively. When I’m not in the treatment room, you can find me nurturing the bonds with my family and finding solace by the water’s edge, all while savoring the simple joys in life.
Karen hoover
Karen Hoover is dedicated to helping clients restore balance, reduce stress, and move through life with greater ease. With over 20 years of hands-on experience, Karen Hoover brings a depth of knowledge, skill, and intuitive care that helps clients feel confident they are in capable, trusted hands.
With a client-centered approach, Karen blends therapeutic expertise with a calming, personalized touch to address each individual’s unique needs. She specializes in a range of modalities—including deep tissue, relaxation, and targeted bodywork—focusing on relieving chronic tension and supporting overall wellness.
Every session is thoughtfully tailored, whether the goal is pain relief, injury recovery, or simply a moment of restorative self-care. Known for her attentive listening and intuitive technique, Karen creates a welcoming, professional environment where clients feel comfortable and cared for.
At Karen Hoover Massage & Bodywork Therapy, wellness isn’t a luxury—it’s an essential part of living well.
Erin pettiford

Erin, a licensed massage therapist since 2012, brings over a decade of experience and a heartfelt passion for healing touch. Blending professionalism with holistic therapies, she integrates aromatherapy, herbalism, and spiritual wellness into every session.
At TRAP Healing, every massage is more than a treatment — it’s a journey toward balance, renewal, and self-discovery. Indulge your senses, release tension, and reconnect with your inner peace.
Experience the art of mindful healing with TRAP Healing.
TRAP: Tranquility, Restoration, Ascension, Peace
aMANDA rOSS
My name is Amanda Ross, and I am the owner and operator of Vine and Branches Massage LLC.
I believe in using the healing power of touch to improve and enhance the lives of all the clients I interact with. I am committed to providing a safe, comfortable, welcoming atmosphere that keeps my clients coming back for more.
V&B Massage is a business that focuses on serving the community and its needs whether that be pain relief, relaxation, or holistic healing. Massage is not just a luxury. It is an integral part of a person’s physical, mental, and emotional health.
Vine and Branches Massage LLC isn’t just a massage business. It is a business where lives are transform.
Book directly with Amanda by clicking the link below.
https://www.massagebook.com/therapists/vineandbranchesmassage
Kate Hackendorn

Mara Elena Santiago
Hi, I’m Mara! A nail tech with 13 years of experience and a serious love for all things nails. I specialize in Gel-X and Builder Gel. I’m all about creating fun, detailed sets that feel just as good as they look. From trendy designs to full custom sets, I love bringing nail inspo pics to life and adding my own creative touch to make each set unique. Whether you’re into simple and chic or bold and playful, I’m here to make your nail vision happen.
I’m located inside the beauty of Heart and Sole Massage and Wellness. Come book online or text for appointments. See you soon!
Amanda "Lai" Smith
Hello I am Lai,
With almost 20 years in the industry I believe that true beauty and wellness start from within. As the founder of Sabai Head Spa, my passion has always been creating a space where people can slow down, breathe, and reconnect with themselves. Sometimes we just need a mental reset. Growing up in a family rooted in both Chinese and Thai traditions, I was surrounded by the values of balance, harmony, and care for others. These lessons have stayed with me and inspire the way I approach wellness today. My journey into head spa therapy began from a simple desire: to help people feel seen, cared for, and restored. I know firsthand how stressful life can be between work, family, and the everyday pressures we carry. That’s why I’ve dedicated myself to learning the art of skin, scalp, and hair wellness, blending relaxation with deep therapeutic care. What I love most about my work is seeing the transformation in my clients, not just in their hair and skin, but in their energy. Head spa is not only a wellness ritual it’s an indulgent experience. The tension melts, the mind quiets, and there’s a glow that comes from truly letting go. Every session is more than a treatment. It is a magical experience of renewal. My approach is guided by compassion, detail, and intuition. Whether you’re visiting to release stress, improve your hair and scalp health, or simply take a moment for yourself, my goal is always the same: that you leave lighter, calmer, and more connected to your best self. I can’t wait to welcome you and share the healing power of head spa.
With care, Lai
Cari horne
Hi, my name is Cari Horne! I’m a licensed esthetician with nearly 6 years of experience and a passion for helping you achieve your skin goals. I offer fully curated facial experiences—your ritual, thoughtfully designed around your skin’s unique needs.
Beyond results, I focus on creating a calming, open, and welcoming space where you can truly unwind. I look forward to meeting you and guiding you to your best skin.
Book your appointment, explore my services, and check out my socials through the link below
Tierra Poole

I am a dedicated Natural Haircare Specialist with over 20 years of hands-on experience in the industry and 5 years as a licensed professional. I’m passionate about promoting healthy, natural hair through personalized care, education, and proven techniques. My goal is to help clients embrace and maintain the beauty of their natural hair with confidence and consistency.
Olivia Gambocarto
the body reveals what the mind conceals
When you book a session with Olivia, you can expect a massage that begins with Trager method rocking of the body, followed by smooth gliding strokes aided by massage oil or cream that helps to ease muscle tension, encouraging you and your nervous system to relax.
From there Olivia weaves her knowledge and practice of modalities such as positional release, deep tissue, trigger point therapy, and myofascial release to bring both awareness and relief to your whole body.
The use of stretching and cupping is available in any session as well, if you’re not sure what that might look like for you, we can discuss it before you get on the table.
https://www.massagebook.com/therapists/olivia-gambocarto-lmbt
Kelsey Bender
ABOUT HEART + SOLE WELLNESS CO.
At heart + sole wellness co., we understand the importance of self-care and relaxation in today’s fast-paced world. That’s why we offer a range of massage and spa treatments to help you unwind and rejuvenate. Heart + sole offers a unique twist on traditional bodywork. We specialize in Ashiatsu Massage, the deepest and most relaxing massage on the planet that encourages natural realignment of the spine. We bring this unique craft to the center of Alamance County for a truly unique experience that will connect your mind, body + soul, just as the way we encourage you to meet the heart + sole wellness team.
OUR SERVICES
Our licensed massage therapists use a variety of techniques to relieve tension and promote relaxation. We offer infrared sauna services, ashiatsu massage, life coaching, deep tissue massage, cupping therapy, swedish massage, prenatal massage, lymphatic drainage, foot scrubs, scalp treatments, facial massage + stretch therapy.
Our tranquil and inviting spa environment is the perfect place to escape from the stresses of everyday life and indulge in some well-deserved pampering. Come visit us at heart + sole and experience the ultimate in relaxation and rejuvenation. We invite you to join our conversation on Facebook. The heart + sole wellness team is waiting for you there.
OWNER: Leigh Ann
Heart + Sole Team
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ashiatsu | swedish |aromatherapy
deep tissue | facial
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life coaching
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yoga | meditation | bodywork
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reach out to us. We'd love to hear from you.
SPA LOCATION
408 E. INTERSTATE SERVICE RD GRAHAM, NC, 27253